Effective Date: 10 August 2026
Brand Name: Ujalsons
Company Name: Vomi India Marketing Private Limited
Product: Ujalsons Anti Pain Oil
At Ujalsons, operated by Vomi India Marketing Private Limited, customer satisfaction is important to us. This policy explains the conditions under which an order may be cancelled, returned, replaced, or refunded.
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched or handed over to the courier partner, cancellation may not be possible.
To request cancellation, please contact our customer support team as soon as possible and provide your order details.
Due to the nature of the product, returns are generally accepted only in eligible circumstances, including:
A return or replacement request should be submitted within 3 days of delivery.
Returns or refunds may not be accepted in cases including:
This does not affect any rights that cannot be excluded under applicable consumer protection laws.
If you receive a damaged, incorrect, or materially defective product, please contact us within 3 days of delivery.
To help us verify the issue, we may request:
After verification, we may provide an eligible replacement or refund, depending on the circumstances.
If your refund request is approved, the refund will be processed using an appropriate available payment method.
For prepaid orders, refunds will generally be processed back to the original payment method where technically possible.
For Cash on Delivery orders, we may request appropriate bank account or UPI details to process an approved refund.
Once initiated by us, the time taken for the amount to appear in your account may depend on your bank, payment provider, or payment gateway.
Approved refunds are generally initiated within 5–7 business days after successful verification of the return/refund request.
Banking or payment gateway processing times may apply after the refund has been initiated.
Original shipping charges, COD charges, or other delivery-related charges may be non-refundable unless the return is due to an incorrect, damaged, or otherwise eligible product issue attributable to us.
Where applicable, return shipping arrangements will be communicated to the customer after the return request has been reviewed.
Individual experiences with Ujalsons Anti Pain Oil may vary.
A refund will not ordinarily be provided solely because a customer did not experience a particular expected result after using the product, unless such refund is required under applicable law or an express money-back guarantee was specifically offered with the order.
Customers should use the product according to the directions and precautions mentioned on the product packaging.
Customers are requested to place Cash on Delivery orders only when they genuinely intend to accept the shipment.
Repeated refusal of confirmed COD orders may result in restriction of COD availability for future orders.
To request a cancellation, return, replacement, or refund, please contact:
Vomi India Marketing Private Limited
Brand: Ujalsons
Product: Ujalsons Anti Pain Oil
Phone: +91 9770195262
Email: ujalvomi@gmail.com
When contacting us, please provide your name, phone number, order details, and a brief description of the issue so that we can assist you efficiently.
Vomi India Marketing Private Limited reserves the right to update this Return, Refund & Cancellation Policy from time to time in accordance with applicable laws.
The latest version of the policy will be published on our website with the revised effective date.